Trade FAQs

Thinking of opening a trade account with Professor Herb? Find out all the information you need to know about our trade accounts. If you have a question, see if it's answered in our FAQs.

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  • Trade Account Questions
  • Trade Shipping & Delivery Questions
  • Trade Payment & Ordering Questions
  • Product Specific Questions
  • General CBD Questions

Got a question?

If you have any other questions, please give us a call or email on +44 116 367 0796 (option 2) or wholesale@professorherb.co.uk.

Trade Account Questions

Interested in becoming an authorised retailer? Become an authorised reseller of Professor Herb and stock the UK's fastest selling hemp products in your store by applying for a trade account online. It's simple, and only takes 2 minutes, apply now. Wholesale accounts are strictly only available for registered businesses.

Yes, you must be a registered business to apply for a trade account.

Yes, we have a minimum order value of £150.00 for all wholesale trade orders.

Unfortunately we do not currently offer credit terms, however this may be somthing we offer in the near future.

All prices shown are excluding VAT. VAT is added at checkout for VAT applicable products. VAT is not charged on our Premium Hemp Blends due to the categorisation of the product, and VAT is applicable only on UK orders.

All trade customers can access our media pack here. Our media pack contains all of our brand images, product images and social media content. You can access product descriptions by clicking the product listing on our website.

Trade Shipping & Delivery Questions

Yes, absolutely. For all UK mainland orders, we offer free next-day delivery via DPD. Orders placed outside of mainland UK will incur delivery costs, which are calculated at checkout.

Unfortunately, no. To receive your order the next working day, please order Monday to Thursday before our 15:00 cut-off time. Any orders placed after 15:00 will be processed the next working day. Next-day delivery is available only for mainland UK.

Our products are legal throughout the UK and Europe, however, we would always advise customers to check the laws for our products in their own country before ordering, to avoid any issues or seizures at customs.

In the unfortunate event that you miss your delivery, it will either be redelivered the next working day, or will be available to be collected from your local depot, details of this will be provided by the courier.

We love our job, but we do have weekends off. If you place an order on the weekend, it will be processed and dispatched on Monday (or the next working day if Monday is a bank holiday)

Trade Payment & Ordering Questions

We currently only accept bank transfer as a payment method for all wholesale trade orders. Our payment information can be found on your invoice.

Once you place an order, your invoice will be sent via email to your registered email address. Historic invoices can be downloaded from the account section of our website.

We do not offer card payment as a payment method, so you must manually pay for your order via bank transfer after placing an order following the instructions on your invoice.

Product Specific Questions

No, none at all! Our premium hemp blends contain zero tobacco, zero nicotine and zero THC. You can be confident that our blends contain no nasties!

No, you wont get 'high'. Our blends may provide a subtle, calming euphoria and make you feel relaxed and chilled.

Our hemp blends are marketed as tea, so we would always recommended using them as such. Our blends are pre-ground, meaning it is ready to use from the pouch with no grinding required. We recommend mixing 1g of our blend with 250ml boiling water, leave to stand for 10 minutes, strain then drink.

Yes, absolutely they are! Our products are manufactured using a proprietary blend of premium Italian grown industrial hemp biomass, which is legal throughout the UK and Europe.

We like to keep things clean and natural. All of the added flavours or terpenes in our products are natural and food safe.

General CBD Questions

CBD (Cannabidiol) is a natural compound derived from the hemp plant. It interacts with the body’s endocannabinoid system, which helps regulate functions like sleep, mood, and pain.

Legal Definition
Though the exact same species of plant, hemp and cannabis are distinguished by their THC content, with cannabis generally referring to any plant or plant materials over the legal limit of 0.2% THC on a dry weight basis.

Physical Appearance
Cannabis is generally grown for high ∆9-THC content in the flowers, and so is kept shorter and bushier, whereas hemp plants have a more sparse, taller appearance. However, recent advancements in high-CBD/CBG hemp genetics display phenotypes (the physical appearance of the plant) that more closely resemble cannabis.

Cultivation
Whereas hemp is most-often grown outdoors, cannabis can be grown either indoors or outdoors depending on region and climate. Cannabis is also commonly grown via hydroponic, aquaponic, and aeroponic methods, and hemp is most commonly grown directly in-ground.

Chemical Contents
Phytochemicals are the chemical class of compounds found in plants, including terpenes and flavonoids.
Pytocannabinoids are the cannabinoids produced by plants. In Cannabis sativa, the main phytocannabinoids are ∆9-THC and CBD. However, there are over 130 phytocannabinoids found in cannabis and hemp!
The expression of these chemicals widely vary between individual hemp and cannabis cultivars. The differentiator between hemp and cannabis is the concentration of ∆9-THC.

This varies based on the method of consumption. Oils, vapes and smoking can take effect within minutes, while edibles and capsules may take 30-60 minutes.

Yes! As CBD is 100% non-intoxicating, within the UK, it’s completely legal to use CBD and drive.

The short answer is, no. However, in some of our products there is trace amounts of THC (less than 0.2%) present, that can build up in your system. This could mean that they show up on a workplace drug test if used excessively and regularly.

CBD can be taken in various forms, including oils, capsules, edibles, topicals, vapes and even smoked. The best method depends on your needs and preferences.

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